The Brotherhood of St. Laurence respects and is committed to protecting your privacy. We thus take extraordinary steps to handle any personal information collected on our website only in ways compatible with this Privacy Policy.
The Brotherhood of St. Laurence is the sole owner of the information collected on this website. We do not (and will never) sell, share or rent this information to others in ways different from what is disclosed in our privacy statement below. This information is only used to administer our website, analyse trends and to generally help improve our site.
Background and Purpose
The Brotherhood of St. Laurence (BSL) ABN 24 603 467 024 complies with the Australian Privacy Principles (APPs), which are part of the Privacy Act 1988 (Cth).
BSL is also bound by the Health Privacy Principles (HPPs) made under the Health Records Act 2001 (Vic).
We are committed to protecting the privacy of:
- all BSL customers, clients, supporters and donors
- all BSL employees and volunteers
- all contractors and consultants engaged by the BSL
- representatives and agents of the BSL
- BSL trainees, work experience and tertiary students, and youth camp participants.
We always aim to act consistently and comply with our statutory obligations under the APPs and the HPPs.
This policy outlines your rights and our policy on the handling of your personal information.
📌 Download the BSL Privacy Policy (506 KB PDF)
Information gathered from visitors
In common with other websites, log files are stored on the Brotherhood of St. Laurence web server – saving details such as the visitor’s IP address, browser type, referring page and time of visit. Cookies may be used to remember visitor preferences when interacting with the website. This information is not linked to a visitor’s personal identification in any way.
We do not collect your name, address, telephone number, email, payment card details, date of birth and/or gender.
Cookies
A cookie is a piece of data stored on the visitor’s hard drive containing information about the visitor. Cookies and tracking technologies are useful for gathering information, such as browser types and operating systems, tracking the number of visitors to a website and understanding how visitors use the websites they browse. This information can help customise a website for specific users.
Website Analytics
The Brotherhood of St. Laurence automatically collects certain information when you visit, use or navigate livingcosts.bsl.org.au via Google Analytics. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use livingcosts.bsl.org.au and other technical information. This information is primarily needed to maintain the security and operation of livingcosts.bsl.org.au and for our internal analytics and reporting purposes.
Links
This Privacy Policy applies solely to Living Costs. We are not necessarily aware of, nor are responsible for, differences in privacy statements of external websites linked to or from ours.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Data Disclosure and Storage
We do not disclose your personal data to third parties unless required to by law. Your data is stored on secure servers in the ‘cloud’ and therefore may be stored outside of Australia. We use a third party to store your data that does comply with the Australian Privacy Principles. This data is currently stored on servers in Japan, Singapore and the United States. We will take all reasonable steps to ensure that the personal data we hold is protected from loss, misuse and unauthorised access.
Changes to our policy
We may need to update this policy from time to time, in order to address new issues and reflect changes on our website.
Changing Information and complaints
To make a complaint, please email financialwellbeing@bsl.org.au